1.1

Eligible Fetch customers who pre-order the Fetch Mighty Gen 4 Pro at the special loyalty price of $799.00 (inc. GST) directly via the official Fetch Online Store with the option to add Fetch Access for Life for $250.

Using the Offer, the Total upfront purchase price for the Fetch Mighty Gen 4 Pro and Fetch Access for Life is $1055 (inclusive of GST) excluding delivery, with no further subscriptions to Fetch Access required for the life of the Customer account.

In addition to the Offer, Eligible Customers may choose to bundle with their purchase of a Fetch Mighty 4 Pro with Fetch Access for Life.

"Fetch Access for Life" means that for the upfront fee of $250, the monthly Fetch Access fee will be waived for as long as the Eligible Customers’ Fetch account remains Active. A credit is applied automatically to the Customer’s account (at the prevailing Fetch Access price) as long as the account remains in good standing. This lifetime fee waiver applies to the Eligible Customer’s Active account regardless of future price increases or hardware replacements.

Pre-orders will be fulfilled strictly on a first-come, first-served basis. The Offer will close immediately once 1,000 units have been pre-ordered or 30 November 2026, whichever comes first.

Fetch Access for Life, once purchased and associated with an Active Account is not refundable:

a. Except as required by law (including the Australian Consumer Law), or

b. If you have cancelled the pre-order of your Fetch Mighty 4 Pro in accordance with these terms.

c. If the Customer elects to terminate or cancel their Fetch account after activation of the device and of Fetch Access for Life, no pro-rata refund or credit will be issued in respect of the Fetch Access for Life.

Nothing in these Terms and Conditions excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on the customer by the Australian Consumer Law.

If any specific Fetch Mighty Gen 4 Pro STB is faulty and replaced in accordance with warranty terms, then the Fetch Access for Life will transfer to the replacement Fetch Mighty Gen 4 Pro STB that is associated with the Customer’s account. 

Fetch Access for Life is non-transferable once applied to an account, except during initial purchase when gifting as set out in clause 7.6 below. A Fetch Account cannot be transferred. Fetch reserves the right to request proof of identity (such as government-issued photo identification) from the customer at any time to verify that the account holder remains the original account owner.

An eligible purchaser may purchase the new Fetch Mighty Gen 4 Pro as a gift for another person with Fetch Access for Life. If the customer wishes to gift the Fetch Mighty Gen 4 Pro, they should contact customer service to ensure the Fetch Access for Life is attached to the recipient’s account. 

Fetch reserves the right, in its reasonable discretion, to immediately suspend or terminate access to Fetch Access for Life and/or the associated Fetch Account if Fetch determines or reasonably suspects that an account or Fetch Access for Life has been sold, assigned, or otherwise transferred to another person in breach of these terms. 

To use the Fetch Mighty 4 Pro a Customer requires:

1. An internet connection with a minimum download speed of 3 Mbps.

2. A television with a HDMI connection.

3. An ongoing Fetch Access subscription (CURRENTLY $4.99 per month) OR Fetch Access for Life.

4. An Activation Fee (currently $6.00) for any new Fetch account.

Optional costs are Multiroom fees (currently $4.49 per month) per account, optional Content Packs or separately charged Movie Box subscriptions, third-party streaming app subscriptions billed through or accessed via Fetch, Movie or TV Store rentals or purchases, or any pay-per-view events (if applicable). 

Production Variations: Final product specifications, features, included accessories, and software may be subject to minor production refinements. If a material change is made to the product configuration prior to dispatch, Fetch will notify customers who have placed pre-orders.