
Important service message about your Fetch
Hello,
We're writing to let you know about upcoming changes to the Fetch Mini Gen 3 (H626T) and Fetch Mighty Gen 3 (M616T), including changes to certain streaming apps and new included channels on Fetch.
You can navigate to your relevant device information here:
Changes to Netflix billing
From 1 November 2026, Fetch will no longer bill you for your Netflix subscription. Your final Fetch charge for Netflix will occur on your regular billing date in October.
To keep your service uninterrupted, you will need to add your payment details directly to your Netflix account during your November billing cycle. Netflix will contact you closer to date with instructions on how to update your billing information.
Streaming Apps
Your Fetch Mini Gen 3 is now our oldest generation of access device in service. It runs on old-generation technology and it is approaching the end of its support lifecycle. As such, a number of third party streaming app providers have informed Fetch that they will not continue to allow their apps to be delivered on Mini Gen 3 devices, as these Gen 3 devices will no longer support the best experience of those apps.
The following third party app providers have advised Fetch that their apps will cease to function on the Gen 3 Mini:
- Hayu — ceasing 31 August 2026. View information on your Hayu billing here.
- Netflix — ceasing 26 November 2026.
- SBS on Demand — ceasing soon. Date to be confirmed.
- Paramount+ — ceasing from calendar year 2027.
Additionally, the 7Plus app, HBO Max app, the newly launched MySatGo App and others are not supported on the Mini Gen 3.
Learn more about streaming app compatibility here.
All of these apps are available on the following compatible Fetch devices:
- Fetch Mini Gen 4 (H671T)
- Fetch Mini Gen 5 (HY4424)
- Fetch Mighty Gen 4 (M681T)
Learn more about Fetch device compatibility here.
New included channels now on Fetch
Crime 360 (Channel 145)
Your true crime destination, covering all sides of crime. Watch award-winning true crime and investigation series, specials, documentaries.
Ice Road Truckers (Channel 146)
Follow the men and women driving eighteen wheeler trucks across the Canadian tundra, to supply vital equipment and supplies to miners.
Shockwave (Channel 226)
From natural disasters and tech failures to daring rescue operations, witness the grit of thrill-seekers facing the extreme in every death-defying moment.
More included channels coming soon
The following channels will be coming to Fetch this September:
- LeadStory Breaking News
- LeadStory Sport News
Keep an eye out for these new channels to catch the latest news.
If you have any questions, please contact us at fetchtv.com.au/contact-us.
Streaming Apps
Your Fetch Mighty Gen 3 is now our oldest generation of access device in service. It runs on old-generation technology and it is approaching the end of its support lifecycle. As such, a number of third party streaming app providers have informed Fetch that they will not continue to allow their apps to be delivered on Mighty Gen 3 devices, as these Gen 3 devices will no longer support the best experience of those apps.
Paramount+ has advised Fetch that its app will cease to function on the Gen 3 Mighty from calendar year 2027.
Additionally, the HBO Max app, the newly launched MySatGo App and more are not supported on the Mighty Gen 3.
Learn more about streaming app compatibility here.
All of these apps are available on the following compatible Fetch devices:
- Fetch Mini Gen 4 (H671T)
- Fetch Mini Gen 5 (HY4424)
- Fetch Mighty Gen 4 (M681T)
Learn more about Fetch device compatibility here.
New included channels now on Fetch
Crime 360 (Channel 145)
Your true crime destination, covering all sides of crime. Watch award-winning true crime and investigation series, specials, documentaries.
Ice Road Truckers (Channel 146)
Follow the men and women driving eighteen wheeler trucks across the Canadian tundra, to supply vital equipment and supplies to miners.
Shockwave (Channel 226)
From natural disasters and tech failures to daring rescue operations, witness the grit of thrill-seekers facing the extreme in every death-defying moment.
More included channels coming soon
The following channels will be coming to Fetch this September:
- LeadStory Breaking News
- LeadStory Sport News
Keep an eye out for these new channels to catch the latest news.
If you have any questions, please contact us at fetchtv.com.au/contact-us.
Streaming Apps
Your Fetch Mini and Mighty Gen 3 are now our oldest generation of access devices in service. They run on old-generation technology and are approaching the end of their support lifecycle. As such, a number of third party streaming app providers have informed Fetch that they will not continue to allow their apps to be delivered on Gen 3 devices, as these Gen 3 devices will no longer support the best experience of those apps.
The following third party app providers have advised Fetch that their apps will cease to function on the Gen 3 Mini:
- Hayu — ceasing 31 August 2026. View information on your Hayu billing here.
- Netflix — ceasing 26 November 2026.
- SBS on Demand — ceasing soon. Date to be confirmed.
Paramount+ has advised Fetch that its app will cease to function on both the Mini Gen 3 and Mighty Gen 3 from calendar year 2027.
Additionally, the 7Plus app, HBO Max app, the newly launched MySatGo App and more are not supported on the Mini Gen 3 and/or Mighty Gen 3.
Learn more about streaming app compatibility here.
All of these apps are available on the following compatible Fetch devices:
- Fetch Mini Gen 4 (H671T)
- Fetch Mini Gen 5 (HY4424)
- Fetch Mighty Gen 4 (M681T)
Learn more about Fetch device compatibility here.
New included channels now on Fetch
Crime 360 (Channel 145)
Your true crime destination, covering all sides of crime. Watch award-winning true crime and investigation series, specials, documentaries.
Ice Road Truckers (Channel 146)
Follow the men and women driving eighteen wheeler trucks across the Canadian tundra, to supply vital equipment and supplies to miners.
Shockwave (Channel 226)
From natural disasters and tech failures to daring rescue operations, witness the grit of thrill-seekers facing the extreme in every death-defying moment.
More included channels coming soon
The following channels will be coming to Fetch this September:
- LeadStory Breaking News
- LeadStory Sport News
Keep an eye out for these new channels to catch the latest news.
If you have any questions, please contact us at fetchtv.com.au/contact-us.
For more information on streaming apps and compatible Fetch devices, see here.
If you have any questions, please contact us at fetchtv.com.au/contact-us.
Cheers,
The Fetch Team
